Category Archives: business

WOW Cable’s Dark Side

WOW Cable's Dark Side

The Issue

WOW Cable’s TV and internet services are better than decent. Their prices are fair. However, their billing policies are absolutely atrocious. That is, they SUCK. Like those of many other corporate behemoths, their billing practices create an undue burden on working folks. This must change.

Background

I signed up for WOW (Wide Open West) cable a year ago, because I was fed up with Comcast’s constant price increases and other monopolistic behavior. The installation of my new WOW cable and internet service went well. Since I hate sending checks to any vendor on a monthly basis, and absolutely refuse to pay utility bills in person, I signed up for their automatic payment (auto-pay) option, and submitted a form with information that would allow WOW to withdraw the monthly payments from my checking account. Pretty standard stuff. I’ve done this for years with practically every vendor I deal with.

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