WOW Cable’s TV and internet services are better than decent. Their prices are fair. However, their billing policies are absolutely atrocious. That is, they SUCK. Like those of many other corporate behemoths, their billing practices create an undue burden on working folks. This must change.
I signed up for WOW (Wide Open West) cable a year ago, because I was fed up with Comcast’s constant price increases and other monopolistic behavior. The installation of my new WOW cable and internet service went well. Since I hate sending checks to any vendor on a monthly basis, and absolutely refuse to pay utility bills in person, I signed up for their automatic payment (auto-pay) option, and submitted a form with information that would allow WOW to withdraw the monthly payments from my checking account. Pretty standard stuff. I’ve done this for years with practically every vendor I deal with.
Engineers with attitude, together again (l-r): TAS co-founders David Tarver, Steve Moore, Charles Simmons
Friday, July 21 was a pretty cool day in Detroit. For the first time ever, I and the two co-founders of Telecom Analysis Systems, Steve Moore and Charles Simmons, got together to discuss our experience. Steve traveled to Detroit from his home in North Carolina, and Charles came out from New Jersey, which is where our company was located. The event was called “Candid Conversations and Code,” and it was co-sponsored by TechTown Detroit and the Michigan Science Center. Big kudos to Marlin Williams of TechTown, and to Dr. Tonya Matthews of the Detroit Science Center, for putting this together.
Hard to believe it’s been more than thirty years since I and my buddies left secure and prestigious jobs at AT&T Bell Laboratories to start a tech company in the basement of my Little Silver, New Jersey home. The fact that we did so, in the immediate aftermath of the civil rights movement when every career achievement seemed like a “first,” is something that we are forever proud of and grateful for. It definitely wasn’t easy, but as Steve used to always say, “If it was easy, everybody would be doing it!”
Kudos and thanks to my co-founders for making the trek to Detroit. In addition to the main program at Michigan Science Center, we did a number of media spots, and the whole event was recorded for later broadcast. When all of this media becomes available, we will post it on this blog. In the meantime, here is a short spot that I recorded for NPR Michigan Radio in connection with the event.
I HATE failure with a passion, but I must admit that I have experienced it. In fact, you could say that failure is a necessary evil on the road to success. So when Model D asked me to recount one of my most painful failures, I just had to share. I hope you find my experience enlightening.
This story is excerpted and adapted from my book, “Proving Ground: A Memoir.”
W. David Tarver thought he had invented a new and improved synthesizer beloved by Stevie Wonder. But neither of those things were true. In this personal essay, he talks about coming to grips with a failed invention he spent years perfecting.
Source: Voices: Entrepreneur and engineer on what happens when your dream dies
In Part 1, I explained that my daughter Nadiyah and I were going to power up my very first personal computer, a machine that I built from a kit way back in 1983. It hasn’t been turned on since the late eighties, so the object of our little lab session is to answer the question: will it still work after all these years, or will it explode? In this episode, Part 2, we finally plug the little monster in and find out. Wish us luck!
Please forgive the video framing, which chops off about half of my big head!
Frederick Douglass, circa 1870
As a young person coming of age in the 1960s, I learned a smattering of black history in school. We studied, however briefly, black icons like Frederick Douglass, Booker T. Washington, Harriet Tubman, and George Washington Carver. Though clearly important, these people often seemed frozen in amber, because my contemporaries and I were witnessing new history being made in the black struggle every year. The tumultuous 1960s inspired us to believe that we could make history, not merely study it. This year we find ourselves celebrating some heretofore unknown history makers: the women whose story is told in the movie Hidden Figures. We examine anew the themes of the 20th century black liberation struggle expressed by James Baldwin and retold in the movie I am Not your Negro. These stories inspire us, but they also challenge us to add our own chapters to the black history narrative.
In early 1983, thirty-four years ago, I got my first “serious” personal computer, a Heathkit H-89 all-in-one machine. I built it from scratch, which means that I soldered all the components on the circuit boards and assembled all of the subsystems into the completed unit. I bought the computer to help with the business I intended to start – Telecom Analysis Systems, Inc. (TAS). It was the tool I used to write and edit our business plan, and to develop and test the hardware and firmware of our product prototypes. In those days, the H-89 worked like a charm, and never gave me or my co-founders, Steve Moore and Charles Simmons, a bit of trouble.
It’s time to start planning for the 2017 Road Trip. I look forward to seeing more of this country (and a bit of Canada) up close and personal. I really like experiencing new places and meeting interesting people. Probably more than anything, I treasure the opportunity to think and reflect and listen to audiobooks during the hours and hours of windshield time.
Jim Spaniola and me at French Laundry Fenton, more than 45 years after our time in the Ceramic Circuits Lab.
More than forty-five years ago, I began my college education at General Motors Institute (now Kettering University) in Flint, Michigan. This was back in Flint’s glory days, when world-class industrial production as well as ground-breaking research took place right in the midst of the city. My co-op sponsor was the AC Spark Plug Division of General Motors. My first assignment at AC was in the Engineering Research Center, which was located at the corner of Averill Avenue and Davison Road. I felt lucky and excited to have what seemed like a plum first assignment.
A victory of sorts, but the issue remains.
It has now been more than a month since I was scammed out of my iPhone 6, as described in my earlier post on the subject. I’ve had several calls and email exchanges with eBay “customer service” agents and supervisors who have done absolutely nothing but say that nothing can or would be done. Well, just this morning, as I was spreading the last of my blackberry jam on my English muffin top at a local restaurant, I received a call from an 801 exchange – UTAH! A real, live eBay exec by the name of Danny Faust was on the other end of the line. He said that as a result of my blog post and the subsequent article on the eCommerceBytes blog, executives at eBay had taken a look at my case, and that as a result, they determined the following:
- The address provided by my “buyer” was actually a freight forwarder, which should have prima facia voided the eBay “Money Back Guarantee.”
- The “buyer” should have provided the picture of the device and shipping box that I requested after the “buyer” submitted their claim.
- The fact that the return item (the piece of crap credit-card scanner, remember?) was drop-shipped from Texas rather than from the address my phone was shipped to should have raised flags.
The result of the above, per Mr. Faust, was that eBay was refunding the $328.00 payment that they froze and subsequently removed from my PayPal account.